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SyncrionIT
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Pricing

Published rates. Monthly IT support per device, or projects at an hourly rate. You know the price, or get a written estimate, before any work begins.

Two ways to work with SyncrionIT.

Choose the route that fits what you need. If you're not sure, tell us what's going on and we'll recommend one.

IT Support

For ongoing everyday help with your team, accounts, apps, and computers.

$70 per device, per month$280 monthly minimum (4 devices). Month to month.

Included
Unlimited everyday support, updates and protection for covered computers, and on-site visits when needed
Not included
Backups, hardware, and license costs
Hours
Monday–Friday, 8 a.m.–6 p.m. Pacific
Response
First response within one support hour
Getting started
One-time onboarding, quoted for your business
Learn moreContact SyncrionIT

Projects

For planned work with a clear finish, like an office build-out or a migration.

$125 per hourAgainst a written estimate you approve before work starts.

Typical work
Office moves and build-outs, cameras and Wi-Fi, migrations, network and security upgrades
Estimate
Written scope and expected hours
Changes
Approved by you before extra work continues
Completion
Tested, documented, and handed over
Getting started
No onboarding needed
Learn moreRequest an estimate

Not sure which route fits?

Describe what's happening or what you're planning. We'll tell you whether it's a support request or a project, and what it will take.

Get a recommendationCall 818-710-1970

The fine print.

The written quote or engagement agreement sets the final scope, rates, payment terms, and exclusions. The Terms of Service cover the rest.

Is there a contract?

Yes, a one-time service agreement that sets out what SyncrionIT will and won't do. The IT Support plan is month to month; cancelling takes one additional full billing month after written notice. Onboarding and each project have a written scope you approve.

How is the monthly total calculated?

$70 for each covered device, with a $280 monthly minimum (4 devices). A device is a Windows or Mac computer people use for work; phones, printers, and network equipment are supported but not billed as devices. Added devices are billed from the next cycle.

Do I need onboarding for a project?

No. Onboarding is only for businesses that want ongoing IT support. A project is scoped and estimated on its own.

Do you work on-site?

Yes, across Los Angeles, the San Fernando Valley, and nearby communities. Necessary on-site visits are included in the IT Support plan when remote support can't resolve the issue. On-site project work is part of the project estimate.

How quickly does SyncrionIT respond?

First response is within one support hour during support hours: Monday–Friday, 8 a.m.–6 p.m. Pacific Time, excluding communicated holidays. This is a first-response commitment, not a resolution or on-site arrival time.

What about after-hours work?

After-hours work is quoted separately and agreed with you before it is scheduled, with no guaranteed availability.

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